Privacy Policy
Effective Date: 29/07/2024
1. Introduction
Welcome to TrendyBay. Your privacy is important to us, and we are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website, trendybay.co.nz (the "Site"), and interact with our services.
2. Information We Collect
We may collect the following types of information:
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Personal Information: This includes your name, email address, phone number, billing address, and shipping address, which you provide when you create an account or make a purchase.
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Payment Information: If you make a purchase, we may collect payment details such as credit card information. Payment information is processed securely by our payment processors and is not stored on our servers.
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Usage Data: We collect information about your interactions with our Site, including your IP address, browser type, pages visited, and other usage statistics.
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Cookies and Tracking Technologies: We use cookies and similar technologies to enhance your experience on our Site. Cookies are small data files stored on your device that help us remember your preferences and improve our services.
3. How We Use Your Information
We use your information for the following purposes:
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To Process Transactions: To fulfill orders, process payments, and deliver products and services to you.
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To Improve Our Services: To analyze usage data and enhance the functionality and content of our Site.
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To Communicate with You: To send you order confirmations, updates, newsletters, and promotional information (you can opt-out at any time).
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To Provide Customer Support: To respond to your inquiries and provide assistance with your orders or account.
4. Sharing Your Information
We do not sell, rent, or trade your personal information. However, we may share your information with third parties in the following situations:
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Service Providers: We may share information with third-party service providers who assist us in operating our Site, processing payments, or delivering products. These parties are contractually obligated to protect your information and use it only for the purposes we specify.
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Legal Requirements: We may disclose your information if required by law or to comply with legal processes or enforceable government requests.
5. Data Security
We take reasonable measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, so we cannot guarantee absolute security.
6. Your Rights and Choices
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Access and Update: You have the right to access and update your personal information. You can do this by logging into your account or contacting us.
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Opt-Out: You can opt-out of receiving promotional emails by following the unsubscribe instructions included in those emails.
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Cookies: You can manage cookie preferences through your browser settings. However, disabling cookies may affect the functionality of our Site.
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this Privacy Policy periodically.
8. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Email: care@trendybay.co.nz
