Terms and Conditions

Terms and Conditions

Effective Date: 29/07/2024

Welcome to TrendyBay. By accessing or using our website, trendybay.co.nz (the "Site"), you agree to comply with and be bound by the following Terms and Conditions (the "Terms"). Please read these Terms carefully before using the Site.

1. Acceptance of Terms

By accessing or using our Site, you agree to these Terms and our Privacy Policy. If you do not agree to these Terms, please do not use the Site.

2. Changes to Terms

We reserve the right to update or modify these Terms at any time without prior notice. Any changes will be posted on this page with an updated effective date. Your continued use of the Site after any changes indicates your acceptance of the new Terms.

3. Use of the Site

You agree to use the Site for lawful purposes only and in accordance with these Terms. You are responsible for ensuring that your use of the Site does not violate any applicable laws or regulations.

4. Product Information and Availability

We strive to provide accurate product descriptions and pricing on our Site. However, we do not warrant that product descriptions, pricing, or other content on the Site is accurate, complete, or current. Product availability is subject to change without notice.

5. Orders and Payments

  • Order Acceptance: All orders are subject to acceptance and availability. We reserve the right to refuse or cancel any order at our discretion.
  • Payment: You agree to provide accurate and complete payment information for all purchases. Payments are processed securely by our payment processors. We do not store your payment information on our servers.

6. Shipping and Delivery

Shipping and delivery times are estimated and may vary based on your location and other factors. We are not responsible for delays caused by shipping carriers or other external factors.

7. Returns and Refunds

  • Returns: If you wish to return a product, please review our Return Policy [link to Return Policy] for instructions and eligibility requirements.
  • Refunds: Refunds will be processed according to our Return Policy. We will notify you via email once your return has been processed.

8. Intellectual Property

All content on the Site, including text, graphics, logos, and images, is the property of TrendyBay or its licensors and is protected by intellectual property laws. You may not use, reproduce, or distribute any content from the Site without our express written permission.

9. Limitation of Liability

To the fullest extent permitted by law, TrendyBay shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising from or related to your use of the Site or any products purchased through the Site. This includes, but is not limited to, damages for loss of profits, data, or other intangible losses.

10. Indemnification

You agree to indemnify and hold TrendyBay, its affiliates, and their respective officers, directors, employees, and agents harmless from any claims, liabilities, damages, losses, or expenses, including reasonable attorneys' fees, arising out of or in connection with your use of the Site or your breach of these Terms.

11. Governing Law

These Terms and any disputes arising from or related to them shall be governed by and construed in accordance with the laws of New Zealand, without regard to its conflict of law principles.

12. Dispute Resolution

Any disputes or claims arising from or related to these Terms or your use of the Site shall be resolved through binding arbitration in accordance with the rules of the Arbitration Act 1996 (New Zealand). The arbitration shall take place in Auckland, New Zealand.

13. Contact Us

If you have any questions or concerns about these Terms, please contact us at:

Email: care@trendybay.co.nz